Shark robot vacuums display error codes to indicate various problems that need attention. These error codes help you quickly identify the issue with your vacuum and take the necessary steps to fix it. Here’s a guide to the common Shark robot vacuum error codes and what they mean:
shark robot vacuum error codes chart
If any error lights are illuminated or flashing on your Shark iQ Robot, see the error code
chart below:
troubleshoot of all these error we have covered in detail
| ERROR CODE | SHARK ROBOT ERROR NUMBER | SOLUTION |
|---|---|---|
| CLEAN (RED) flashing | error 10 | Robot may be stuck on an obstacle. Move robot to a new location on a level surface. |
| DOCK (RED) flashing | error 6 | Front bumper may be jammed. Clean the bumper and make sure it moves in and out freely |
| CLEAN (BLUE) + DOCK (RED) solid | error 14 | BotBoundary error. Move your robot to a flat surface away from the magnetic boundary strip and try cleaning again. |
| CLEAN (RED) + DOCK (BLUE) flashing | error 7 | Cliff sensor error. Move your robot to a new location and clean its cliff sensors |
| CLEAN (RED) + DOCK (RED) flashing | error 9 | Robot dust bin needs to be reinstalled. Insert the dust bin until it clicks in place. |
| DOCK (RED) + ! (RED) flashing | error 2 | Side brush is stuck. Remove any debris from around the side brushes so they move freely. |
| CLEAN (RED) + DOCK (RED) + ! (RED) flashing | error 2 | A drive wheel is stuck. Clean the wheels and remove any debris wrapped around the axles so they can move freely |
| CLEAN (BLUE) + ! (RED) flashing | error 2 | Blockage in brushroll. Remove any debris from around the brushroll so that it can spin freely. |
| CLEAN (RED) + ! (RED) alternating | error 2 | Blockage in brushroll. Remove any debris from around the brushroll so that it can spin freely |
| CLEAN (BLUE) + DOCK (RED) + ! (RED) flashing | error 2 | Wheel motor encoder failure. Please contact Shark Customer Service |
| CLEAN (RED) + DOCK (BLUE) alternating | error 16 | Robot is stuck. Move your robot to a new location and make sure the front bumper moves in and out freely |
| CLEAN (RED) + DOCK (BLUE) + ! (RED) flashing | error 21 | Robot has encountered an error while booting. Please turn the power off and back on. |
| CLEAN (BLUE) + DOCK (RED) flashing | error 23 | Make sure your base indicator light turns blue to confirm your robot is placed on the base correctly. |
| BATTERY ICON (RED) flashing | error 24 | Battery is critically low and needs recharging. Please pick up your robot and place it on the base. Make sure the base indicator light turns blue to confirm your robot is placed on the base correctly. |
| DOCK (BLUE) + ! (RED) flashing | Error 24 | Robot has encountered an error while charging. Please make sure you are using the correct power cord for the base |
| DOCK (RED) FLASHING + ! (RED) solid | error 26 | Blockage in dust bin. Check base and robot dust bin for clogs. Clear any debris and reinstall the dust bin, ensuring that it clicks into place. |
| CLEAN (RED) + ! (RED) flashing | error 3 | Suction motor failure. Remove and empty the dust bin, clean the filters, and remove blockages |
